Terms and Conditions

Welcome to MedicalHigh. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Age Restriction

Our products are intended for adults only. You must be at least 19 years of age (or the legal age in your province or territory) to purchase cannabis or mushroom products from our site. By using our services, you confirm that you meet the legal age requirement.

2. Product Information

MedicalHigh provides premium cannabis and mushroom products sourced from trusted Canadian growers. We strive to ensure all product descriptions, images, and prices are accurate, but we do not guarantee they are error-free. Products are subject to availability.

3. Ordering and Payment

By placing an order, you agree to provide accurate personal information and to pay the full amount for your order using our accepted payment methods (E-Transfer or Cash on Delivery). All transactions are encrypted and processed securely.

4. Delivery and Shipping

• Calgary: Same-day delivery within 1–2 hours.
• Canada-wide: ExpressPost shipping in 1–2 business days with tracking.
• Orders over $100 are eligible for free delivery.
• All products are shipped discreetly in smell-proof, unbranded packaging.

5. Returns and Refunds

Due to the nature of our products, all sales are final. Refunds or exchanges are only offered if there is a product defect or error on our part. Please contact our customer service team promptly for assistance.

6. User Conduct

By using our website, you agree not to:

• Use our services for illegal activities.
• Share your account with unauthorized users.
• Misrepresent your age or identity.

7. Limitation of Liability

MedicalHigh is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We do not assume responsibility for misuse or illegal consumption of our products.

8. Privacy

Your privacy is important to us. We ensure that all personal and payment information is handled securely and confidentially. For more details, please read our Privacy Policy.

9. Modifications

We reserve the right to modify these terms and conditions at any time. Changes will be updated on this page and become effective immediately. Continued use of our services indicates acceptance of the updated terms.

10. Contact Us

If you have any questions regarding these terms, please contact our customer support team via email or live chat for assistance.